Task 4 Results!

Practice Email Responses

Inquiry 1: Barnes & Noble

Sales Inquiry: Do I need Enterprise?

Subject: Sales Lead for barnesandnoble.com

Name: Joe Fox

Employees: 1000+

How can we help you: New site launching soon using Next.js and we are thinking about using Vercel to host. I would like more information about the Enterprise option.

Response:

Hello Joe,

Thank you for reaching out about Barnes & Noble’s upcoming site launch. I’m Peter with Vercel’s Product Advocate team, and now is a great time to connect. The Enterprise plan provides a stable platform serving high traffic sites worldwide, and for that reason, Vercel designed it for businesses like yours. This is because many of the features are customizable, so I hope to guide you to what best suits Barnes & Noble. Dynamic adaptation based on site usage will help your company, clients and customers as needed. While the Enterprise plan information below will answer some of your immediate questions, I’d love to make contact to find out exactly how Vercel can fulfill your goals.

Please let us know your availability by clicking HERE for our calendar.

Vercel Overview →

Vercel Pricing →

Of course in the meantime, you’re invited to reply back with any questions or concerns.

Until then, best regards,

Peter Browne

Vercel

Inquiry 2: Hipcamp

Sales Inquiry: Would Pro or Enterprise fit better for my team?

Subject: Sales Lead for hipcamp.com

Name: Melissa Wright

Employees: 10-100

We are looking to re-platform our site and are considering Vercel. Would like to evaluate options to see if Pro or Enterprise would fit out needs better. Timeline is Q3. Can you help?

Response:

Hi Melissa,

We’re glad to hear Hipcamp is considering Vercel to re-platform. I’m Peter with Vercel’s Product Advocate team, so I’d love to hear your questions and concerns to guide you to a plan that best suits your upcoming needs. The more you learn about Vercel’s Pro and Enterprise plans, the more informed your company decisions will become. Please review the information below, as it will begin to point you in the right direction. When you’re ready, the best move forward would be to schedule a conversation so we can review which options interest you the most, and clear up any lingering concerns.

Vercel Overview →

Vercel Pricing →

For a direct consultation, please let us know your availability by clicking HERE for our calendar.

Of course in the meantime, you’re invited to reply back with any questions or concerns.

Until then, best regards,

Peter Browne

Vercel